GTsCARS.ca Service Update
As of May 18, 2020 GTsCARS.ca operating at full service in Emergency Roadside Assistance deemed an essential business and will continue to operate with modified policies in place to adhere to proper social-distancing. If you have any questions about our roadside service or IMPORTANT COVID-19 AUTOMOTIVE & ROADSIDE UPDATES, please call at 4038888816
Until further notice our GTsCARS.ca employees will be working to serve your needs. We apologize for any inconvenience this may cause you and will do our best to keep the same high quality service that you expect from GTsCARS.ca. If you require urgent onsite services, please contact a us and schedule an appointment.
Government of Canada COVID-19 (Coronavirus) Information Line: 1-833-784-4397
Government of Alberta COVID-19 (Coronavirus) Information. Click Here
GTsCARS.ca is closely monitoring the rapidly evolving COVID-19 situation. We follow guidelines issued by all levels of Government and relay those to our clients via this website.
For the health and welfare of our employees, we ask for your cooperation in order to prevent the spread of this virus. We have developed precautionary measures and is taking action to limit contact with the public while still remaining there for our clients when they need us.
Requesting Roadside Assistance
When you call for emergency roadside assistance or for auto salvage or scrap an old car. Our operator will ask some personal questions to ensure the health and safety of our staff. You will be asked if you, or anyone in your household, has travelled internationally in the last 14 days and whether you or anyone in your household is showing any symptoms of cold or flu.
When requesting service at the roadside where transportation is needed, you will be advised to seek alternate transportation from the scene and not to ride in the driver’s truck when the driver arrives to provide service as of March 16, 2020. The GTsCars.ca driver will not make alternate transportation arrangements – this is the responsibility of the client – but will remain with you to ensure your safety until your alternative transportation arrives. This may take the form of a friend, family member, taxi or rideshare service.
While Junk Car removal or Cash for Junk Cars, when assistance arrives:
In response to the situation with COVID-19, effective March 20, 2020, we are no longer providing passenger transport in any of our vehicles.
A GTsCars.ca driver will still be dispatched to service your vehicle and will remain with you to ensure your safety until your alternative transportation arrives.
The safety and well-being of our Members is important to us, and we will never leave a Member stranded at the roadside.
This new protocol conforms to the social distancing recommendations needed to stem the spread of the COVID-19. We are asking our Members, as well as our employees, for their cooperation and support during this most challenging time